Shift Leader

Workstream; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee discount

Job summary

Popeyes in Orlando, FL is seeking a Shift Leader to greet guests, take orders, and ensure high‑quality food and service. You will help maintain a clean dining room and uphold Cajun hospitality on every shift.

Ideal candidates are at least 18, comfortable in a fast paced environment, reliable, and eager to learn all restaurant operations; evening, weekend, and holiday availability is required.

Qualifications

• Must be at least eighteen (18) years of age.
• Ability to work in a fast paced environment.
• Positive and professional interaction with Guests and coworkers.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Evenings, weekends and holidays availability.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Maintain cleanliness of the restaurant including dining room, restrooms, and exterior
• Maintain health and safety standards in work areas
• Demonstrate knowledge of the Popeyes brand and menu items
• Check food quality and temperature to ensure freshness and safety
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Promotes the culture of Popeyes and supports team integrity

Skills

Guest experience

Customer service

Team leadership

Food safety

Attention to detail

Job description

The Shift Leader with Popeyes will have skills and behaviors to create memorable experiences for our Guests. A Shift Leader is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Shift leaders must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities

• Greets Guests with a smile while receiving orders and processing payments
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant, including dining room, restroom & exterior
• Maintains health and safety standards in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and food temperature throughout the day to ensure the food is fresh and safe to serve
• Unloads and stocks inventory items as needed
• Prompt and regular attendance on assigned shifts
• Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes

Qualifications and skills

• Must be at least eighteen (18) years of age
• Comfortable working in a fast paced environment
• Ability to interact in a positive and professional manner with Guests and coworkers
• Willingness to learn all areas of restaurant operations & work multiple stations
• Available to work evenings, weekends and holidays

Physical Demands

• Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
• Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
• Consistently operates registers
• Consistently handle product preparation
• Consistently kneel and follow proper lifting procedures
• Frequently stoop and pick up supplies and trash
• Consistently y push to open and close door to store and storage shed as well as cooler and freezers
• Consistently stand during serving customers and training
• Consistently talk to and listen to fellow team members and Guests
• Consistently lifts for product preparation, stocking and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Founded in 1972, Popeyes has more than 40 years of history and culinary tradition. Popeyes owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans-style fried chicken that has now made the brand famous throughout the world. Popeyes culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick-service restaurants, with over 2,700 restaurants in the U.S. and around the world.
SBH Foods PLK LLC locally owns and operates 14 locations in Augusta, GA and Charleston, SC. We strive to be the best fast-food restaurant in town by showing cajun hospitality, serving delicious food, and providing a great environment and culture. SBH locations have been recognized at the Popeyes International Franchise Conference multiple times for our training expertise and we currently have 5 training store restaurants. We look forward to you joining the SBH and Popeyes family!