Shift Leader

Culver's; Marion (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Culver's in Indiana is seeking a restaurant shift supervisor to run shifts efficiently and motivate the team so that every guest leaves happy.

You will help maintain Culver's standards for quality, guest service, and cleanliness, train staff, manage opening and closing, and handle POS duties.

Prior restaurant experience is preferred; you will model a professional appearance and uphold safety policies.

Qualifications

• Ability to foster open communication, teamwork and cooperation.
• Prior restaurant experience preferred.

Responsibilities

• Assist in running shifts to meet Culver's standards for quality, guest service, and cleanliness.
• Ensure product quality control, presentation and hold times.
• Review deployment sheet and adjust staffing for efficiency while controlling labor costs.
• Perform opening and closing procedures accurately.
• Coach team on safety practices per Culver's program.
• Demonstrate proficiency on all restaurant positions.
• Train team on all restaurant positions.
• Ensure team knowledge of products and guest service.
• Enforce standards of uniforms and appearance.
• Administer breaks per federal and state laws.
• Assist with mis-punches, voids, discounts and POS tasks.
• Run financial reports, count drawers, record deposits.
• Access financial data to complete weekly sales and labor.
• Complete Quality Control/Safe Food Checklist accurately.
• Enforce personal hygiene and food safety practices.
• Assign and follow up on weekly/monthly tasks.
• Model positive behavior through appearance and attitude.
• Attend manager and team meetings.
• Follow policies and procedures consistently.
• Document product waste on each shift.
• Follow cash counting procedures.
• Run daily POS labor reports.

Job description

JOB SUMMARY

Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver's® leaves happy.

ESSENTIAL FUNCTIONS

• Assist in running shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver's standards.
• Demonstrates proper product quality control, presentation and hold times.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.
• Performs restaurant opening and closing procedures effectively.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Demonstrates proficiency on all restaurants positions.
• Trains team effectively on all restaurant positions.
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and ensures team is following the standards of uniforms and appearance.
• Administers team member breaks according to federal and state legal requirements.
• Assists team members with mis-punches, voids, discounts, and other managerial POS functions.
• Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily deposits.
• Accesses financial information and completes weekly sales and labor during their shift.
• Ensures the accurate completion of the Quality Control/Safe Food Checklist.
• Ensures team practices proper personal hygiene and demonstrates food safety practices.
• Assigns and follows up on weekly and monthly \odd jobs\ to team.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude.
• Attends all manager and team member meetings.
• Follows restaurant policies and procedures consistently.
• Ensures proper product waste documenting on every shift.
• Follows cash counting procedures.
• Runs daily POS labor reports.

QUALIFICATIONS

Ability to foster and encourage open communication, teamwork and cooperation. Prior restaurant experience preferred.

PHYSICAL REQUIREMENTS

• Stands for long periods of time without sitting
• Walks fast paced during shifts.
• Bends, reaches and stoops
• Lift / carry 10 lbs or less Constantly;
• Lift / carry 11-20 lbs Frequently;
• Lift / carry 21-50 Ibs Occasionally;
• Lift / carry 51-100 lbs Rarely

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.