Shift Leader

HOUCHENS RESTAURANTS LLC; Lexington (KY); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for advancement

Supportive work environment

Job summary

HOUCHENS RESTAURANTS LLC is seeking a Shift Supervisor to lead daily operations, ensuring smooth workflow and customer satisfaction in a fast-paced environment. You will supervise and motivate staff, handle inquiries, and maintain safety and quality standards.

The role requires strong communication, organizational skills, and flexibility to work evenings, weekends, and holidays. Training and advancement opportunities are offered in a supportive setting.

Qualifications

• Proven experience in a supervisory or leadership role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively under pressure and handle multiple tasks.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Basic proficiency in POS systems and Microsoft Office Suite.
• High school diploma or equivalent; additional leadership training is a plus.

Responsibilities

• Oversee daily shift operations to ensure smooth and efficient workflow.
• Supervise and motivate team members to deliver high-quality service.
• Ensure compliance with company policies, safety standards, and health regulations.
• Handle customer inquiries, complaints, and feedback professionally.
• Manage inventory levels and assist with stock replenishment.
• Train, mentor, and evaluate staff performance.
• Maintain a clean, organized, and welcoming environment for customers and staff.

Skills

Supervisory experience

Communication skills

Organizational skills

Under pressure

Shift flexibility

POS systems

Microsoft Office Suite

Education

High school diploma or equivalent

Leadership training

Tools

POS systems

Microsoft Office Suite

Job description

Description

Shift Supervisor

We are seeking a motivated and organized Shift Supervisor to join our dynamic team. This role offers an excellent opportunity to lead daily operations, ensure customer satisfaction, and support team development in a fast-paced environment. If you are a proactive leader with a passion for service excellence, we encourage you to apply.

Key Responsibilities:

• Oversee daily shift operations to ensure smooth and efficient workflow
• Supervise and motivate team members to deliver high-quality service
• Ensure compliance with company policies, safety standards, and health regulations
• Handle customer inquiries, complaints, and feedback professionally
• Manage inventory levels and assist with stock replenishment
• Train, mentor, and evaluate staff performance
• Maintain a clean, organized, and welcoming environment for customers and staff

Skills and Qualifications:

• Proven experience in a supervisory or leadership role, preferably in retail, hospitality, or food service
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work effectively under pressure and handle multiple tasks
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic proficiency in POS systems and Microsoft Office Suite
• High school diploma or equivalent; additional leadership training is a plus

Join our team and be part of a company that values growth, teamwork, and exceptional service. We offer competitive compensation, opportunities for advancement, and a supportive work environment dedicated to your professional development.