Shift Leader

Ontario Trillium Foundation; Leitchfield (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Little Caesars is hiring a Shift Leader in Leitchfield, Kentucky to oversee daily operations, ensure high guest service standards, and lead team members during shifts. Responsibilities include managing the shift, training staff, resolving guest complaints, and promoting sales through effective leadership. This role requires availability for weekend shifts, emphasizing teamwork and a commitment to food safety. Join Little Caesars to make a difference in guest experiences and operational success.

Qualifications

• Must be able to work shifts on weekends, including Fridays, Saturdays, and Sundays.
• Experience in a fast-paced environment is preferred.
• Ability to lead and motivate a team effectively.

Responsibilities

• Lead team members on shifts, assigning tasks to ensure smooth operations.
• Provide exceptional guest service to enhance overall experience.
• Manage food safety and quality control during shifts.

Skills

Guest service

Team leadership

Food safety knowledge

Sales promotion

Job description

Little Caesars is hiring immediately for Shift Leaders to join their team!

Please don't apply if you can't work a lunch or dinner shift on Friday, Saturday and Sunday. Must be able to work a shift on each weekend day. These are the busiest days in a restaurant.

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required