Shift Leader

Workstream; Lebanon (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Zaxby's is looking for energetic Shift Leads to guide a team during each shift, coach Team Members, and ensure fast, friendly service that guests love. You will help uphold quality and safety standards while keeping the operation running smoothly and forming a positive, team‑oriented workplace.

As part of a fast casual chain known for fun, fast, and friendly service, you’ll lead by example and foster development among team members, delivering memorable guest experiences while maintaining high

Qualifications

• Lead and coach Team Members during your shift, ensuring smooth operations and high energy.
• Deliver an outstanding guest experience and help resolve guest concerns promptly.
• Maintain high standards for food quality, safety, cleanliness, and service.
• Help train and develop new and existing Team Members.

Responsibilities

• Lead, coach, and motivate Team Members during your shift.
• Deliver an outstanding guest experience and help resolve guest concerns.
• Maintain high standards for food quality, safety, cleanliness, and service.
• Help train and develop new and existing Team Members.
• Keep the team organized and operations running efficiently.
• Assist with cash handling, inventory, opening/closing duties, and other shift responsibilities.
• Lead by example and help create a positive, fun, team-focused workplace.

Skills

Leadership

Guest service

Multitasking

Dependable

Restaurant experience

Job description

Ready to take the next step into leadership?We’re looking for energetic, dependable Shift Leads who enjoy working with people, leading a team, and creating a great guest experience. As aShift Lead, you’ll help lead the restaurant during your shift—coaching and motivating Team Members, keeping operations running smoothly, and making sure every guest receives the fast, friendly service Zaxbys is known for.

What You’ll Do:

• Lead, coach, and motivate Team Members during your shift
• Deliver an outstanding guest experience and help resolve guest concerns
• Maintain high standards for food quality, safety, cleanliness, and service
• Help train and develop new and existing Team Members
• Keep the team organized and operations running efficiently
• Assist with cash handling, inventory, opening/closing duties, and other shift responsibilities
• Lead by example and help create a positive, fun, team-focused workplace

What We’re Looking For:

• Strong leadership and communication skills
• Excellent guest service skills
• Ability to multitask and thrive in a fast-paced restaurant environment
• Dependable, positive, and team-oriented
• Restaurant experience preferred

If you’re ready to grow your leadership skills and be part of a team that believes infun, fast, and friendly service, we’d love to meet you.

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.