Shift Leader

Ontario Trillium Foundation; Lancaster (Lancaster County); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive hourly pay plus tips

Opportunities for growth and advancement

Staff discounts

A fun, team-oriented work environment

Job summary

Ontario Trillium Foundation is seeking a motivated Shift Leader for a Mexican restaurant in Lancaster, PA. The role involves supervising daily operations, ensuring quality service, and training new staff. Ideal candidates should have previous restaurant leadership experience and strong communication skills. We offer competitive pay, staff discounts, and a fun team-oriented environment celebrating Mexican culture. Flexibility for evenings and weekends is necessary.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Supervise and coordinate front- and back-of-house operations during assigned shifts.
• Lead, motivate, and support team members to maintain high service and food quality standards.
• Ensure compliance with health, safety, and sanitation guidelines.
• Manage shift schedules, breaks, and task assignments.
• Handle guest concerns promptly and professionally to ensure satisfaction.
• Monitor inventory levels and communicate supply needs to management.
• Assist with training new staff on menu knowledge, service standards, and restaurant procedures.

Skills

Strong communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Knowledge of Mexican cuisine

Job description

Shift Leader – Mexican Restaurant

Position Overview

We’re looking for a motivated and personable Shift Leader to join our vibrant, fast-paced Mexican restaurant team. In this role, you’ll lead by example, ensuring smooth daily operations, delivering exceptional guest experiences, and supporting our team in creating fresh, flavorful dishes that celebrate authentic Mexican cuisine.

Key Responsibilities

• Supervise and coordinate front- and back-of-house operations during assigned shifts.
• Lead, motivate, and support team members to maintain high service and food quality standards.
• Ensure compliance with health, safety, and sanitation guidelines.
• Manage shift schedules, breaks, and task assignments.
• Handle guest concerns promptly and professionally to ensure satisfaction.
• Monitor inventory levels and communicate supply needs to management.
• Assist with training new staff on menu knowledge, service standards, and restaurant procedures.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with a positive attitude.
• Basic knowledge of Mexican cuisine and menu items (training provided).
• Flexible availability, including evenings, weekends, and holidays.

What We Offer

• Competitive hourly pay plus tips.
• Opportunities for growth and advancement.
• Staff discounts and uniform.
• A fun, team-oriented work environment celebrating Mexican culture and flavors.