Shift Leader

Five Guys Burgers and Fries; Knightdale (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Free interview meal

Weekly bonus potential

Medical benefits & PTO

Advancement opportunities

Job summary

Five Guys Burgers and Fries seeks a Shift Leader to oversee daily operations, train staff, and ensure guest satisfaction in a fast-paced environment. You will manage cooking, cleaning, and team interactions while upholding quality standards and safety protocols.

The role offers opportunity for advancement, eligibility for benefits, and a compensation structure that includes weekly bonuses and tips based on performance and hours worked.

Qualifications

• Minimum age 18 years old
• High school diploma, some post-high school education a plus
• 1–2 years of leadership experience in some capacity

Responsibilities

• Lead shift operations, ensure quality and guest satisfaction
• Oversee cooking, cleaning and food safety during your shift
• Interact with guests and resolve issues to maintain a positive experience
• Mentor and train crew members, promote teamwork and coverage during peak times

Skills

Leadership

Team management

Customer service

Communication

Training others

Education

High school diploma

Some college or post-high school education

Job description

Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn weekly bonuses and tips? Are you interested in leading a team? Then this is the job for you!

First, the perks for you!

• Free meal for anyone who shows up for an interview!
• Weekly Bonus potential!
• Full-time employees eligible for medical benefits & paid time off
• Opportunities for advancement to upper management

As a Shift Leader, you'll be trained on all aspects of the restaurant and help ensure the satisfaction of all our guests through your leadership. This includes cooking, cleaning, and interacting with our guests.

Our commitment to customer service, cleanliness & serving fresh, quality food is what really sets us apart from the rest. Above all else, our guests are the priority, we dictate their experience and they pay us to be here!

We love to keep it simple - the more you put in, the more you get out.

Requirements:

• Minimum age: 18 years old
• High school diploma, some post-high school education a plus
• 1-2 years previous leadership experience in some capacity

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.