Shift Leader

Qdoba Restaurant Corporation; Knightdale (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated Shift Leader to oversee daily operations and ensure outstanding customer service. In this role, you will manage a team, create schedules, and handle cash management, all while fostering a positive work environment. This position offers a chance to develop your leadership skills in a dynamic setting, where your contributions will directly impact team performance and customer satisfaction. If you're ready to take on a rewarding challenge and lead a dedicated team, this opportunity is perfect for you.

Benefits

Flexible schedules

Competitive pay

FREE Meal on working days

Qualifications

• Experience as a Shift Leader or similar role in retail.
• Ability to create shift schedules and manage team performance.

Responsibilities

• Supervise employees and assign duties during shifts.
• Handle cash management and report issues to management.
• Ensure compliance with health and safety standards.

Skills

Leadership

Communication

Problem-solving

Organizational Skills

Teamwork

Education

High School Diploma/GED

Job description

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We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.
  
  

Requirements

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
  
  

Benefits/Perks

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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