Shift Leader

Bbq Holdings; Kentwood (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen motivierten Shift Leader, der die Leidenschaft für exzellenten Kundenservice und Teamarbeit teilt. In dieser dynamischen Rolle sind Sie verantwortlich für die Führung und Entwicklung Ihres Teams, während Sie sicherstellen, dass alle Aspekte des Betriebs reibungslos ablaufen. Sie werden die Möglichkeit haben, in Ihrer Gemeinschaft zu arbeiten, ohne späte Stunden oder ungemütliche Bedingungen. Nutzen Sie diese Chance, um Teil eines großartigen Teams zu werden und Ihre Karriere im Gastgewerbe voranzutreiben. Wenn Sie bereit sind, eine positive Atmosphäre zu schaffen und Ihre Fähigkeiten in einem unterstützenden Umfeld einzusetzen, dann ist dies die perfekte Gelegenheit für Sie.

Benefits

Tipps

Bildungs- und Studienhilfe

Arbeiten in der lokalen Gemeinschaft

Keine späten Stunden

Tolle Teamatmosphäre

Qualifications

• Mindestens sechs Monate Erfahrung in der Schnellrestaurantbranche.
• Fähigkeit, positive Beziehungen zu Kollegen und Gästen aufzubauen.

Responsibilities

• Überwachung und Motivation des Teams während der Schicht.
• Sicherstellung der Einhaltung von Qualitäts- und Sicherheitsstandards.

Skills

Kundenservice

Mathematikfähigkeiten

Teamführung

Konfliktmanagement

Education

QSR-Erfahrung

Lebensmittelsicherheit

Tools

MS Word

MS Excel

POS-System

Job description

Join to apply for the Shift Leader role at BBQ Holdings, Inc.

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Join to apply for the Shift Leader role at BBQ Holdings, Inc.

Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Shift Supervisor role has many other rewarding benefits as well.

Position Overview: In this lively leadership role, the Shift Supervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:

1. Conquering all aspects of the Crew Member position.
2. Overseeing and encouraging all team members to be their best on shift.
3. Accomplishing or assisting with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.
4. Energizing team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.
5. Holding yourself and other team members accountable for all cash handling, schedules, breaks, opening and/or closing duties, and accurate shift paperwork using the POS.
6. Addressing emergencies, guest complaints, equipment problems, product shortages, and team member issues in a calm and friendly manner.
7. Training and developing team members for successful growth and development.
8. Operating the store independently if needed, in the absence of the manager.

What We Bring To The Table:

1. Work within your local community
2. No late hours, ovens, grease traps, or public restrooms
3. Opportunity to work with an amazing team
4. Earn more dough with tips!
5. PIZZA!
6. Education and tuition assistance

What You Bring To The Table (Position-specific knowledge, skills, abilities, and more):

1. Ability to communicate, read, and apply fundamental math skills effectively.
2. Outstanding customer service skills.
3. Capacity to manage various difficult or emotional guest and crew situations.
4. Novice computer skills, including MS Word, Excel, Outlook, and POS.
5. Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations.

Foundations Of Your Career:

1. Desire to be a team player and lead with a great attitude!
2. At least six months experience in QSR (or previous crew) involvement.
3. Ability to build positive relationships with supervisors, co-workers, and guests!
4. Knowledge of food safety; food handlers' card and/or ServeSafe certification is preferred but not required.

Other Requirements:

1. Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
2. Occasionally required to bend and stoop, kneel or crouch.
3. Perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
4. Lift and/or move up to 30 pounds.
5. Maintain punctual and regular attendance at work.

Please Note: The job description provides a general overview of duties and responsibilities and is not exhaustive. Employees may be asked to perform other job-related tasks. Papa Murphy's International, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind.