Shift Leader

BBQ Holdings, Inc.; Holland (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their team. In this role, you will manage daily store operations, ensuring excellent service and compliance with safety standards. Your leadership will empower team members to develop their skills and handle customer interactions professionally. This position offers a community-focused work environment with no late hours and opportunities for growth, making it an ideal fit for those passionate about service and teamwork. If you thrive in a fast-paced setting and are committed to quality, this role is perfect for you.

Benefits

Community-based work

No late hours

Tips

Opportunities for growth

Qualifications

• Experience in a fast-food or quick-service restaurant is preferred.
• Ability to manage difficult situations and ensure excellent service.

Responsibilities

• Manage team members to ensure excellent service and store operations.
• Oversee daily activities, including opening and closing responsibilities.
• Train and develop team members for growth.

Skills

Effective communication

Customer service

Math skills

Problem management

Basic computer skills

Job description

Join to apply for the Shift Leader role at BBQ Holdings, Inc.

Position Overview

As a Shift Leader, you will champion our commitment to quality, service, integrity, and teamwork by:

1. Managing team members to ensure excellent service and store operations.
2. Overseeing daily store activities, including opening, closing, and shift responsibilities.
3. Training and developing team members for growth.
4. Handling customer issues and emergencies professionally.
5. Ensuring compliance with safety and sanitation standards.

Qualifications

• Effective communication and math skills.
• Customer service experience.
• Ability to manage difficult situations.
• Basic computer skills and knowledge of store financials.
• Experience in a fast-food or quick-service restaurant is preferred.

Physical Requirements

• Standing and walking regularly.
• Lifting up to 30 pounds.
• Performing cleaning duties.

Additional Information

We offer community-based work, no late hours, tips, and opportunities for growth. Candidates should be punctual and reliable. Food safety certification is preferred but not required.