Shift Leader

Culver's Restaurants; Holland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain seeks a Shift Leader to efficiently run shifts, motivate team members, and ensure excellent guest experiences. Responsibilities include managing team performance, maintaining quality standards, and overseeing financial operations. Ideal candidates will have leadership experience and strong communication skills.

Qualifications

• 1-2 years of leadership experience or equivalent education and experience.

Responsibilities

• Assist in running shifts to meet quality and service standards.
• Monitor and coach on safety practices.
• Manage financial reports and cash drawers.

Skills

Leadership

Communication

Teamwork

Education

Equivalent education

Job description

Join to apply for the Shift Leader role at Culver's Restaurants.

**Job Description:**

SHIFT LEADER

Reports to General Manager, 1st and 2nd Assistants.

Job Summary

Runs shifts efficiently and motivates team members to ensure every guest leaves happy.

Essential Functions

1. Assist in running shifts to meet standards for quality, service, and cleanliness.
2. Ensure proper product quality, presentation, and hold times.
3. Review deployment sheets and adjust for efficiency and labor costs.
4. Perform opening and closing procedures.
5. Monitor and coach on safety practices.
6. Demonstrate proficiency and train staff on all positions.
7. Empower team to handle guest comments appropriately.
8. Ensure team knowledge on products and service.
9. Maintain standards for uniforms and appearance.
10. Follow up on cleanliness, hospitality, and ground appearance reports.
11. Manage team member breaks per legal requirements.
12. Assist with POS functions like mis-punches, voids, discounts.
13. Conduct restaurant tours at various times.
14. Manage financial reports, cash drawers, and deposits.
15. Access sales and labor data during shifts.
16. Monitor inventory levels and rotate stock properly.
17. Complete quality and safety checklists accurately.
18. Ensure proper personal hygiene and food safety practices.
19. Assign and follow up on team tasks.
20. Model positive appearance and attitude.
21. Attend meetings and follow policies consistently.
22. Document product waste and perform cash counting procedures.
23. Run POS labor reports daily.

Qualifications

Results-driven, with 1-2 years of leadership experience or equivalent education and experience. Ability to foster communication, teamwork, and cooperation.

Physical Requirements

• Stand for long periods, walk quickly, and bend/reach.
• Lift/carry up to 50 lbs occasionally, less frequently heavier weights.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants