Shift Leader

Insomniacookies; Hoboken (NJ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Pay rate $16.75/hr

Pay on Demand (same day payment)

Paid vacation and sick time

Mentorship and training

Pet insurance

Growth opportunities

Team environment

Free cookies with every shift

Job summary

Insomnia Cookies приглашает на должность Shift Leader в магазине в Хобокене по адресу 56 Newark St, Hoboken, NJ 07030. Вы будете капитаном смены, руководя командой на кассе, выпечкой и обслуживанием покупателей, обучая сотрудников и поддерживая безупречную работу магазина.

Обязанности включают обеспечение высокого уровня сервиса, управление сменой, делегирование задач и контроль за чистотой, безопасностью пищевых продуктов и финансовыми операциями.

Qualifications

• At least 1 year of customer service experience.
• Point of Sale systems experience.
• Outstanding communication and time management skills.
• Outgoing, friendly, and patient demeanor.
• Detail-focused with results orientation.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining operations during your shift.
• Lead baking, cashiering, packaging, and cleaning tasks for the cookie crew.
• Work with the Cookie Crew and training peers.
• Maintain a safe, clean work environment and follow food safety practices.
• Handle cash and deposits during shifts.

Skills

Customer service

POS systems

Communication

People skills

Leadership by example

Time management

Detail oriented

Team motivation

Heavy lifting

US work authorization

18+ years old

Job description

As a Shift Leader at our Hoboken store located at 56 Newark St, Hoboken NJ 07030, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Some Our Sweet Shift Leader Perks

• Pay Rate: $16.75/hr
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

What Will I Do as a Shift Leader?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Desired Skills/Experience

• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!