Shift Leader

Buffalo Wild Wings; Greenfield (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Buffalo Wild Wings in Greenfield, Indiana is seeking an experienced Shift Leader to guide a high-volume sports bar team. You will supervise staff, ensure service, maintain safety standards, and help drive sales while upholding company values.

Ideal candidates have at least 2 years in food and alcohol service, Serve Safe, and a track record of managing a team of 10+. This role demands organization, communication, and the ability to perform in a fast-paced environment.

Qualifications

• 2+ years' experience in food and alcohol service.
• Serve Safe certification.
• Experience managing a staff of at least 10 employees.
• Experience with high-volume restaurant operations.

Responsibilities

• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed company criteria.
• Ensures the daily execution of the Mission Statement and Core Values.
• Complies with company policies and communicates changes to team members.
• Ensures overall food quality and handling, safety, security, service and cleanliness standards.

Skills

Leadership

Team management

Customer service

Communication

Job description

If you enjoy working in a fun, high-energy environment with a growing company where the game is always on we invite you to bring your enthusiasm and passion.

We are a high-volume Sports Bar with National Recognition. A fast-paced environment providing the ultimate sports dining experience with WINGS, BEER, SPORTS!! The Shift Leader provides leadership and assistance to ensure that all team members are guest-focused, team-focused, and community- connected. The Shift Leader will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help to build sales and profits while maintaining operating standards.

Responsibilities include:

• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed company specified criteria.
• Ensures the daily execution of the Mission Statement and Core Values.
• Complies with company policies, practices, and procedures and communicates all changes to team members
• Ensures overall food quality and handling, safety, security, service and cleanliness standards are met.

Job Requirements:

We are looking for experienced full-service restaurant managers with:

• Minimum of 2 years' experience with Food and Alcohol service
• Serve Safe certification
• Experience with EcoSure preferred
• The ability to pass a background and credit check
• Previous manager experience at full-service operation
• Experience dealing with alcohol sales in a full-service operation
• Experience managing a staff of at least 10 employees
• Average weekly volume of unit managed of at least $30,000 per week.

Additional Requirements:

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, excellent attention to detail and professional written and verbal communication skills.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Exercise discretion and independent action. Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Requires intermediate computer skills.

Integrity is at our core of our management teams.

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.