Shift Leader

Goodwill NCW; Green Bay (AL); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Goodwill NCW is seeking a full-time store leadership team member for the Green Bay East Store, Green Bay, WI. The role emphasizes guiding staff, coaching growth, and ensuring a clean, safe, and efficient retail environment.

The position requires strong communication, customer service, and time-management skills with the ability to handle multiple tasks and adapt to a busy store setting, including holidays and weekends.

Qualificações

• High School diploma or equivalent preferred.
• 1+ year retail leadership experience preferred.
• Excellent time management and multitasking under time constraints.
• Strong communication, customer service and attention to detail.
• Problem-solving and decision-making skills.
• Basic proficiency with Word, Excel, PowerPoint, SharePoint and Outlook.

Responsabilidades

• Provides oversight and support to team members as directed by the Store Manager.
• Leads team through training, coaching and skill development.
• Maintains a clean, safe, and organized work area.
• Demonstrates adaptability in a dynamic retail environment, including opening/closing.
• Maintains presence in-store while engaging with team members and customers.
• Communicates with store leadership to promote information flow throughout the store.
• Other duties as assigned.

Conhecimentos

Retail leadership

Team coaching

Customer service

Time management

Communication

Formação académica

High School Diploma

Ferramentas

Word

Excel

PowerPoint

SharePoint

Outlook

Reporting dashboards

Descrição da oferta de emprego

Job Details

Job Location: Green Bay East Store - Green Bay, WI 54311, Position Type: Full Time, Job Shift: Full Time.

Who We Are

Goodwill NCW is a nonprofit organization with a mission of elevating people by eliminating barriers to employment. Our unwavering commitment to understanding and addressing the unique needs of our communities drives us to continuously evolve. Together, we transform lives through skill building for sustained employment and improved financial stability. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.

What You’ll Get To Do

• Provides oversight, guidance, and support to team members as directed by the Store Manager.
• Leads team members by assisting with training, coaching and developing skills.
• Maintains a clean, safe, and organized work area.
• Demonstrates strong proficiency while remaining adaptable in a dynamic environment, supporting a wide range of tasks including opening and closing the store.
• Maintains a consistent presence throughout store while engaging with team members and customers.
• Communicates with store leadership team and team members in a way that promotes an effective and consistent flow of information throughout the store.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent preferred.
• 1+ year(s) of retail leadership experience preferred.
• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Excellent problem-solving and decision-making skills.
• At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Experience with common reporting and dashboard tools.
• Ability to maintain confidentiality.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions. Primary function requires sufficient physical ability to repetitively: Sit or stand for prolonged periods of time (up to 8 hours). Independently twist, lift, carry, push or pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds. Reach (approximately 54 inches). Frequently stoop, bend, kneel, crouch. Sufficient hand and finger dexterity to perform detailed tasks. Verbally communicate to exchange information.