Shift Leader

Workstream; Glenwood Estates (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Vacation

Sick Pay

Medical

Drug-Free Workplace

Promotion From Within

Flexible Hours

Discounted Meals

Job summary

Hardee's in Georgia is seeking a Shift Leader to assist the Restaurant Manager and guide crew members through daily operations. You will monitor guest service, uphold quality standards and control labor costs while maintaining a friendly atmosphere for both guests and staff.

Responsibilities include training crew, supervising team members, and ensuring shifts run smoothly. Must be 18 or older and able to work flexible hours including mornings, evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Proven leadership and guest service experience.
• Strong communication and problem solving abilities.

Responsibilities

• Ensure guests receive superstar service and anticipate needs.
• Monitor restaurant operations and correct issues immediately.
• Enforce quality, service and cleanliness standards.
• Maintain staffing and control labor costs.
• Train and supervise crew members.
• Support efforts to maximize sales and profits.

Skills

Guest service

Team leadership

Communication skills

Problem solving

Initiative

Education

High school diploma or equivalent

Job description

Come join our Rapidly Growing Team at Rocket Enterprises/Hardee's. We are here to make the customer say WOW! and it starts with you!

The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

ESSENTIAL FUNCTIONS:

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs..
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

EDUCATION:

High school diploma or equivalent (preferred).

HOURS:

Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES:

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.

Benefits:

• Vacation
• Sick Pay
• Medical
• Drug-Free Workplace
• Promotion From Within
• Flexible Hours
• Discounted Meals

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.