Shift Leader

Workstream; Holt Homes (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation

Sick Pay

Medical

Drug-Free Workplace

Promotion From Within

Flexible Hours

Discounted Meals

Job summary

Hardee's is looking for a Shift Leader to assist the Restaurant Manager and lead the management team during shifts. You will help ensure guest satisfaction, uphold quality and cleanliness, and supervise Crew Members and Team Leaders to meet daily targets.

Must be 18+, with the ability to work flexible hours including mornings, evenings, and weekends. Strong communication and leadership skills are essential for success in this fast-paced restaurant environment.

Qualifications

• High school diploma or equivalent preferred.
• Hospitality/leadership experience is a plus.
• Strong communication and leadership skills are essential.

Responsibilities

• Ensure guests receive standout service and anticipate needs.
• Path the restaurant to monitor operations and address issues.
• Enforce quality, service, and cleanliness standards consistently.
• Monitor staffing levels and manage labor costs.
• Create a friendly atmosphere for employees and guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and minimize costs.
• Plan, organize and execute operational routines during shifts.
• Set a positive example for the team.

Skills

Results through others

Organization & time management

Team building

Problem solving

Verbal & written communication

Initiative

Education

High school diploma or equivalent (preferred)

Job description

Come join our Rapidly Growing Team at Rocket Enterprises/Hardee's. We are here to make the customer say WOW! and it starts with you!

The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

ESSENTIAL FUNCTIONS:

• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs..
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

EDUCATION:

High school diploma or equivalent (preferred).

HOURS:

Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES:

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.

Benefits:

• Vacation
• Sick Pay
• Medical
• Drug-Free Workplace
• Promotion From Within
• Flexible Hours
• Discounted Meals

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.