Shift Leader

Zankou Chicken; Glendale (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Vacation – Up to 60 hours

FREE Meals

Ongoing career development

Tips

Opportunities for growth

Job summary

A growing Mediterranean restaurant chain is seeking a Shift Lead to lead daily operations, ensure excellent customer service, and maintain food safety standards. The ideal candidate will be passionate about food and guest service, with opportunities for personal and career growth. Benefits include medical, dental, and vision insurance along with free meals.

Qualifications

• Experience in a fast-casual restaurant environment preferred.
• Ability to lead and motivate a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and support daily operations as a Shift Lead.
• Ensure customer satisfaction and address concerns promptly.
• Maintain food standards and safety protocols.

Skills

Customer service

Team leadership

Cash management

Food safety compliance

Job description

Pay Scale: $20.00 - $21.00

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California. At Zankou, we serve quality, natural, and uniquely delicious Mediterranean meals at an affordable price and with a “WOW” level guest experience.

We align ourselves on simple Core Values to ensure that we reach our mission the right way. Our Core Values are Excellence, Teamwork and Care. If this describes you and you are passionate about food, quality, guest service and growth, come join our team!

As a Shift Lead you will play a vital role in leading and supporting operations!

What you will do:

• Greets all customers in a friendly, and helpful in a timely manner
• Take customer orders over the counter and phone orders
• Acknowledges and addresses customer concerns
• Directs team members on shift to follow all cash management and cash register policies.
• Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
• Prepares daily administrative paperwork, cash reconciliations for entire day (including voids, refunds, and returns), and daily deposit preparation
• Gives breaks as necessary, when appropriate, and according to labor law guidelines.
• Maintains focus on food standards, costs, and safety during the shift.
• Performs nightly inventory.
• Ensures team members are following all work safety guidelines
• Understands and complies with food safety and temperature standards. Ensures team members are following all food safety guidelines
• Food Safety/Sanitation requirements

What we offer:

• Medical, Dental and Vision insurance
• Vacation – Up to 60 hours
• FREE (wholesome & delicious) Meals
• Ongoing career development
• Tips!!
• OPPORTUNITIES for growth in a growing company