Shift Leader

Zankou Chicken; Los Angeles (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Vacation – Up to 60 hours

FREE (wholesome & delicious) Meals

Ongoing career development

Tips

Opportunities for growth

Job summary

A family-owned fast-casual restaurant chain in Los Angeles is seeking a Shift Lead to support operations and ensure high customer service standards. Responsibilities include managing team members, taking orders, and maintaining food safety. Ideal candidates will have a passion for quality food and guest service, as well as opportunities for career growth in a growing company.

Responsibilities

• Greets all customers in a friendly manner.
• Takes customer orders over the counter and phone.
• Addresses customer concerns promptly.
• Directs team members on cash management policies.
• Executes store operations during scheduled shifts.
• Prepares daily paperwork and cash reconciliations.
• Gives breaks as necessary according to labor laws.
• Maintains focus on food standards and safety.
• Performs nightly inventory.
• Ensures team follows work safety guidelines.
• Complies with food safety and temperature standards.

Job description

Overview

Pay Scale: $20.00 - $21.00

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California. At Zankou, we serve quality, natural, and uniquely delicious Mediterranean meals at an affordable price and with a “WOW” level guest experience.

We align ourselves on simple Core Values to ensure that we reach our mission the right way. Our Core Values are Excellence, Teamwork and Care. If this describes you and you are passionate about food, quality, guest service and growth, come join our team!

As a Shift Lead you will play a vital role in leading and supporting operations!

Responsibilities

• Greets all customers in a friendly, and helpful in a timely manner
• Take customer orders over the counter and phone orders
• Acknowledges and addresses customer concerns
• Directs team members on shift to follow all cash management and cash register policies.
• Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
• Prepares daily administrative paperwork, cash reconciliations for entire day (including voids, refunds, and returns), and daily deposit preparation
• Gives breaks as necessary, when appropriate, and according to labor law guidelines.
• Maintains focus on food standards, costs, and safety during the shift.
• Performs nightly inventory.
• Ensures team members are following all work safety guidelines
• Understands and complies with food safety and temperature standards. Ensures team members are following all food safety guidelines
• Food Safety/Sanitation requirements

Benefits

• Medical, Dental and Vision insurance
• Vacation – Up to 60 hours
• FREE (wholesome & delicious) Meals
• Ongoing career development
• Tips!!
• OPPORTUNITIES for growth in a growing company