Shift Leader

Insomnia Cookies; Fairfax (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as a Shift Leader at a vibrant bakery in Fairfax! This role is perfect for those who thrive in a fast-paced environment and enjoy leading a team to deliver exceptional customer service. You'll be at the forefront of operations, ensuring a fun and productive atmosphere while managing daily tasks and training team members. With a focus on growth and stability, this position offers a chance to shine in a rapidly expanding company known for its engaging team culture. If you're ready to take charge and make an impact, this is the role for you!

Benefits

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth and promotion opportunities

Fun team environment

Qualifications

• At least 1 year of experience in a customer service role.
• Outstanding communication, time management, and interpersonal skills.

Responsibilities

• Provide excellent customer service and quality products.
• Support store leadership by maintaining operations during your shift.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Interpersonal Skills

Job description

As a Shift Leader at our GMU store located at 10669 Braddock Rd Fairfax, VA 22032, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading a successful shift. Your hands-on leadership style includes building orders, suggestive selling, baking, and interacting with customers. It also means taking pride in knowing that your leadership contributes to a productive and enjoyable night for your store!

Check out some of our content videos to learn more!

Who We Are!

Core Values

• Pay-on-Demand (get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• A fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

• Provide excellent customer service and quality products to all guests
• Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, holding the team accountable, and assisting in training and coaching team members
• Ensure a safe, clean environment for guests and staff, adhering to safe food handling practices
• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Outstanding communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

About us:

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We encourage you to apply directly for this job on the employer’s website.