Shift Leader

Insomnia Cookies; Eugene (OR); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you will oversee bakery operations and deliver exceptional customer service. In this dynamic role, you'll engage with customers, support team training, and ensure safety standards while managing cash handling. With a commitment to innovation, this company offers a unique bakery experience, known for its warm cookies available day and night. If you are passionate about leading a team and creating memorable customer experiences, this opportunity is perfect for you.

Benefits

Flexible part-time schedules

Pay on Demand

Paid time off

Training & mentorship

Pet insurance

Job stability with growth opportunities

Team environment

Employee discounts and free cookies

Qualifications

• At least 1 year of customer service experience required.
• Experience with POS systems is essential.

Responsibilities

• Provide excellent customer service and lead the Cookie Crew team.
• Manage cash handling and ensure a safe environment.

Skills

Customer Service

Leadership Skills

Communication Skills

POS Systems

Detail-oriented

Education

High School Diploma

Job description

Job Title: Shift Leader

Location: 632 E 13th Ave, Eugene OR 97401

As a Shift Leader at our OU store, you will lead our bakery during your shift, ensuring smooth operations and excellent customer service. Your role includes building orders, suggestive selling, baking, and engaging with customers. You will also support team training, maintain safety standards, and manage cash handling.

Perks:

• Flexible part-time schedules
• Pay on Demand
• Paid time off
• Training & mentorship
• Pet insurance
• Job stability with growth opportunities
• Team environment
• Employee discounts and free cookies

Responsibilities:

• Provide excellent customer service
• Support store operations and communicate effectively
• Delegate tasks related to baking, cashiering, and cleaning
• Lead the Cookie Crew team
• Ensure a safe and clean environment
• Manage cash handling and deposits

Qualifications:

• At least 1 year of customer service experience
• Experience with POS systems
• Strong communication and leadership skills
• Outgoing, friendly, and patient
• Detail-oriented and results-driven
• Ability to lift up to 40 lbs
• Legally eligible to work in the U.S.
• Must be 18 or older

About Us:

Insomnia Cookies was founded by Seth Berkowitz in a college dorm. Today, with over 300 stores worldwide, we are known for our innovative bakery and delivery concept, offering warm cookies day and night. We are committed to imagining what’s possible and revolutionizing the cookie game.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality, Food & Beverage, Retail