Shift Leader

Capriotti's; Enfield (CT); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid training

Flexible working hours

Free meals and employee discounts

Comfortable work attire provided

Job summary

Capriotti's is seeking a Shift Leader for their Enfield location. In this role, you will manage the shift operations, handle cash management, and ensure exceptional customer service in a fun, fast-paced environment. A restaurant background and strong customer service skills are essential, with ServSafe certification preferred. The position offers a starting pay of $20 per hour, including tips, flexible hours, and benefits like paid training and free meals.

Qualifications

• Restaurant background required.
• Strong customer service skills necessary.
• ServSafe certification preferred; exam cost covered by company.

Responsibilities

• Manage money on open and close shifts.
• Handle call-outs when manager is unavailable.
• Maintain a positive attitude during challenging situations.
• Oversee shift operations.

Skills

Strong customer service skills

Restaurant background

ServSafe certification

Job description

Shift Leader

Join the team at Capriotti's Sandwich Shop, the award‑winning sandwich shop!

We're locally owned and operated!

Compensation & Benefits

• Shift leaders starting at $20 per hour (includes $17.50 base + $3‑$6 in tips)
• Paid training
• Flexible working hours
• Free meals and employee discounts
• Comfortable work attire provided (t‑shirt, apron, jeans, non‑slip shoes)

Work Environment

Team‑oriented, fun, fast‑paced environment.

Responsibilities

• Manage money on open and close shifts
• Handle call‑outs when manager unavailable
• Maintain positive attitude during challenging situations
• Oversee shift operations

Qualifications

• Restaurant background required
• Strong customer service skills
• ServSafe certification preferred; exam cost covered by company

Company Background

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. Our roast turkeys, quality meats & cheeses, and fresh rolls continue to impress patrons and earn awards nationwide.