Shift Leader

Dunkin' | Restaurateur Group Inc.; Deltona (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tips

Flexible scheduling

Paid training

Tuition discount

Employee discounts

Growth into management

Job summary

Dunkin is seeking a Shift Leader in Florida to guide teams during shifts, ensuring exceptional guest service and smooth daily operations. You will lead by example, train crew members, and uphold food safety and brand standards in a fast-paced store environment.

Join a team that values a positive attitude, customer focus, and a willingness to work early mornings, weekends, and holidays while advancing into management roles and enjoying store discounts and training opportunities.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• Strong communication skills and a positive attitude
• Willingness to work flexible hours including early mornings, weekends, and holidays

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership

Communication

Multitasking

Customer service

Job description

Why Dunkin’?

• America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asShift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Competitive hourly pay + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin’ favorites
• Opportunities to grow into management roles

What You’ll Do:

As a Shift Leader, you’ll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service