Shift Leader

Insomnia Cookies; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Shift Leader, der das Team in einem dynamischen und aufregenden Umfeld leitet. In dieser Rolle sind Sie verantwortlich für die Aufrechterhaltung der Betriebsabläufe, die Schulung von Teammitgliedern und die Gewährleistung eines sicheren und sauberen Arbeitsumfelds. Mit flexiblen Arbeitszeiten und der Möglichkeit, in einem schnell wachsenden Unternehmen zu arbeiten, bietet diese Position eine hervorragende Gelegenheit für alle, die in der Gastronomie Karriere machen möchten. Wenn Sie eine Leidenschaft für Kundenservice und Teamarbeit haben, ist dies die perfekte Rolle für Sie.

Benefits

Flexible Teilzeit-Arbeitszeiten

Bezahlter Urlaub und Krankheitsurlaub

Interaktive Schulung & Mentorship

Haustierversicherung

Jobstabilität bei einem wachsenden Unternehmen

Wachstums- und Beförderungsmöglichkeiten

Arbeiten in einem aufregenden Teamumfeld

Mitarbeiterrabatt und kostenlose Kekse

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice.
• Fähigkeit, andere zu motivieren und zu führen.

Responsibilities

• Bereitstellung exzellenten Kundenservice und Qualität.
• Unterstützung des Store-Managements während der Schicht.

Skills

Kundenservice

Kommunikationsfähigkeiten

Zeitmanagement

Führungsqualitäten

Detailorientiert

Education

Erfahrung im Kundenservice

Tools

Point of Sale Systeme

Job description

3 weeks ago Be among the first 25 applicants

As a Shift Leader at our Victory Park store located at 2400 Victory Park Lane, Dallas TX 75219, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!

SOME OF OUR SWEET SHIFT LEADER PERKS:

• Flexible part-time work schedules
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide excellent customer service and quality products to all guests
• Support store leadership by maintaining operations during your shift, communicating important information, monitoring production efficiency, holding the team accountable to standards, and assisting in training and coaching team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the Cookie Crew
• Support and work alongside the Cookie Crew
• Ensure a safe, clean environment for guests and staff, adhering to food safety practices
• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Strong communication, time management, and people skills
• Outgoing, friendly, patient
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the U.S.
• Must be 18 or older

About us:
Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, with over 300 stores worldwide, we are known for our warm, delicious cookies and innovative bakery + delivery concept. Our mission is to revolutionize the cookie game by truly "Imagining What’s Possible"!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality, Food & Beverage, Retail