Shift Leader

Firehouse Subs; Cypress (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Flexible schedules

Training & development

Referral bonuses

Job summary

Firehouse Subs in Cypress, Texas is seeking a Shift Leader to guide the team through fast-paced shifts and uphold Firehouse standards.

You’ll coach Crew Members, assist with scheduling, training, and inventory, while delivering top-tier guest service. This full-time role offers comprehensive benefits and growth opportunities in a people-first environment.

Open availability 10:30 AM–9:00 PM, 30–40 hours per week; physical stamina and a team-first mindset are required.

Qualifications

• Previous leadership or supervisory experience in food service or retail.
• Strong communication and organizational skills.
• Positive, professional appearance and attitude.
• Open availability (10:30 AM – 9:00 PM); full-time hours (30–40 hrs/week).
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs.
• Strong work ethic and a “lead by example” mentality.

Responsibilities

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.).
• Support General Manager with operational tasks, scheduling, inventory, and shift execution.
• Ensure restaurant cleanliness, safety, and efficiency at all times.
• Help manage food/labor costs and drive sales growth.
• Communicate effectively with team and management.
• Represent Firehouse Subs with professionalism and positivity.

Skills

Leadership

Communication

Team coaching

Customer service

Job description

Lead with Heart. Serve with Purpose. At

Responsive recruiter

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Lead with Heart. Serve with Purpose.

At Firehouse Subs, we're not just serving subs — we're serving communities. As a Shift Leader, you’ll guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast-paced, people-first environment with a team that’s got your back.

What You’ll Do

• Lead the team during assigned shifts, ensuring top-tier service and food quality
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.)
• Support General Manager with operational tasks, scheduling, inventory, and shift execution
• Ensure restaurant cleanliness, safety, and efficiency at all times
• Help manage food/labor costs and drive sales growth
• Communicate effectively with team and management
• Represent Firehouse Subs with professionalism and positivity

What We’re Looking For

• Previous leadership or supervisory experience in food service or retail
• Strong communication and organizational skills
• Positive, professional appearance and attitude
• Open availability (10:30 AM – 9:00 PM); full-time hours (30–40 hrs/week)
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs
• Strong work ethic and a “lead by example” mentality

Perks & Benefits

• Tips + Employee Discounts
• Flexible Schedules
• Comprehensive Benefits – Medical, Dental, Vision, Prescription, Life Insurance
• 401(k) with Employer Match + Profit Sharing
• Supportive, team-focused work environment
• Referral Bonuses

Why Join Firehouse Subs?

We’re part of a growing team with 20+ locations under one leadership group, and we're committed to building careers — not just jobs. If you're dependable, energetic, and love working with people, you’ll thrive in our culture of teamwork, respect, and service.

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community.

For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.