Restaurant Shift Leader

Firehouse Subs; Irving (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A major fast-casual restaurant chain in Texas seeks a Shift Leader accountable for profitable operation. This role involves ensuring compliance with regulations, leading the team to deliver excellent guest service, and participating in employee management. Candidates must have strong leadership skills and a Serv-Safe Food Manager's certification. This position offers a dynamic work environment focused on hearty food and community service.

Qualifications

• Valid Driver's License and insurance.
• Ability to work on feet for up to 13 hours.
• Able to lift up to 50 lbs.

Responsibilities

• Ensure compliance with local, state, and federal regulations.
• Provide leadership to ensure superior guest service.
• Participate in hiring, training, and disciplining employees.
• Communicate effectively with management and HQ.

Skills

Leadership

Compliance knowledge

Customer service

Communication

Education

Valid Serv-Safe Food Manager's certification

Job description

Overview

Reports to: General Manager

Position Summary Statement:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner and HQ Office Personnel any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.
• Valid Driver's License and insurance
• Valid Serv-Safe Food Manager's certification within 30 days of hire.
• Make the Guest number 1.

About Firehouse Subs

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.