Shift Leader

SUPREME PIZZA LLC; Cumberland (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

SUPREME PIZZA LLC is seeking a Shift Leader in Cumberland, RI, to oversee daily operations and ensure high standards of service and quality. You will lead a dedicated team, manage staff during shifts, and handle customer inquiries effectively.

The ideal candidate should have experience in a leadership role in the food industry, excellent communication skills, and a passion for customer service. Flexible hours, including weekends, are required.

Qualifications

• Previous experience in a leadership role in the food industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee daily operations and manage staff during shifts.
• Ensure high standards of customer service and product quality.
• Train and mentor team members to enhance their skills.

Skills

Leadership experience

Communication skills

Interpersonal skills

Problem-solving skills

Knowledge of food safety

Education

High school diploma or equivalent

Job description

About the Role

Join SUPREME PIZZA LLC as a Shift Leader in Cumberland, RI, where you will play a key role in delivering exceptional service and quality. This position offers a dynamic environment where you can lead a team and ensure our customers enjoy the best pizza experience.

Responsibilities

• Oversee daily operations and manage staff during shifts.
• Ensure high standards of customer service and product quality.
• Train and mentor team members to enhance their skills.
• Handle customer inquiries and resolve any issues promptly.
• Assist in inventory management and ordering supplies.
• Maintain a clean and organized work environment.
• Implement company policies and procedures effectively.
• Support the management team in achieving business goals.
• Answering phones and taking food orders
• Bagging food orders to pick up and delivery
• Assigning orders to the delivery drivers
• Cutting pizza and keeping the area clean
• Stoking up the counter area
• Overseeing the front counter staff and making sure all tasks are performed accordingly
• Hourly wages and Tips

Requirements

• Previous experience in a leadership role in the food industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food safety regulations.
• Availability to work flexible hours, including weekends.
• Proven problem-solving skills and a positive attitude.
• High school diploma or equivalent; further education is a plus.
• Passion for customer service and team collaboration.