Shift Leader

Hunter Super Techs - TurnPoint; Crafton (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Free donuts and coffee

Career advancement

Job summary

Heartland Restaurant Group in Crafton, PA is hiring Shift Leaders for the Dunkin' franchise. You will lead front-line operations, ensure fast, friendly service, and maintain brand standards.

This role emphasizes coaching, training, and motivating teammates while delivering an exceptional guest experience in a busy environment.

Franchisee responsibility; wage and benefits vary by franchisee.

Qualifications

• Must have prior restaurant Shift Manager experience.
• Leads with a welcoming, upbeat attitude.
• Focus on providing an exceptional guest experience and a positive working environment for teammates.
• Strong ability to teach, coach, train and motivate others on all aspects of restaurant operations.
• Passion for people development and elevating those around you.

Responsibilities

• Lead daily restaurant operations and ensure guest satisfaction.
• Coach and train team to meet standards.
• Maintain cleanliness and brand compliance within the restaurant.
• Drive performance in a fast-paced environment while upholding brand standards.
• Support ongoing training and development initiatives.

Skills

Leadership

Guest experience focus

Coaching & training

Brand standards adherence

Team motivation

Job description

Location: 40 Foster Avenue, CRAFTON, PA, 15205

Must have prior restaurant Shift Manager experience

Heartland Restaurant Group is hiring SHIFT LEADERS to join our team! We’ll let you in on a little secret… while everyone knows that America Runs on Dunkin’, we know that Dunkin’ runs on our incredible team members. Ready to come run with us?

Here’s what’s in it for you:

• Competitive Pay
• Free donuts and coffee
• Career advancement potential
• Advanced training and ongoing development

Here’s who we’re looking for:

• A leader with a welcoming, upbeat, positive attitude
• Someone who focuses on providing an exceptional guest experience and a positive working environment for their teammates
• A results‑driven leader who thrives in a fun, fast‑paced environment while adhering to brand standards and maintaining a clean, organized restaurant
• The ability to effectively teach, coach, train, and motivate others on all aspects of the restaurant operations
• Someone with a passion for people development, who strives to elevate those around them

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin', or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners solely responsible for their employees and set their own wage and benefit programs that can vary among franchisees.