Shift Leader

C-Suites Integrated Services, LLC; City of Pewaukee (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career advancement

Free sub per shift

No early mornings

No drive-thru

No fryers

Job summary

Jersey Mike's Subs in Pewaukee, WI is seeking a Closing Shift Leader/Shift Captain to support the management team in running the location. You will oversee daily operations, ensure high-quality food, and maintain cleanliness while leading staff during closing shifts.

The role requires prior restaurant supervisory experience, strong communication, and the ability to multitask in a fast-paced environment. Benefits include competitive pay, flexible scheduling, and opportunities for advancement.

Qualifications

• Experience leading a restaurant or fast-food team.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong leadership and team-building abilities.

Responsibilities

• Oversee daily operations to ensure smooth service.
• Complete opening and closing procedures and secure the store.
• Monitor inventory and manage stock to minimize waste.
• Ensure equipment is functioning and the restaurant is clean.
• Supervise staff and provide coaching and evaluations.
• Address staff conflicts professionally and maintain customer satisfaction.
• Oversee food preparation and presentation to meet quality standards.
• Ensure health and safety regulations are followed and cash handling is accurate.
• Maintain records of inventory, staff schedules, and daily sales.

Skills

Leadership

Team-building

Communication

Multitasking

Customer service

Education

Serve Safe Certification

Job description

Job Title:

Shift Leader (Closing)

Location:

1450 Capitol Drive, Pewaukee, WI

Pay Range:

$17.00-$17.50 / hour + tips

About Us:

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey! Our tradition is founded on a strong sense of community and commitment to personal and professional development. Our goal is to serve the highest quality sub sandwich to our customers with a thankful and caring mentality. Our culture is one of "giving" and supporting our local communities.

Job Summary:

As a Closing Shift Leader/Shift Captain at Jersey Mike's, you will be responsible for supporting the management team in the execution of running your assigned location. You will ensure that the staff delivers amazing customer service, produce high-quality food, and maintain the cleanliness and sanitation of the restaurant. You will b a member of the senior leadership team in the store.

Responsibilities:

• Oversee and manage daily operations to ensure smooth and efficient service.
• Complete opening and closing procedures, ensuring the restaurant is ready for business and properly secured.
• Monitor inventory levels, place orders for supplies, and manage stock to minimize waste.
• Ensure all equipment is in good working order and the restaurant is clean and well-maintained.
• Supervise and direct staff during shifts, ensuring adherence to company standards.
• Train new team members, provide ongoing coaching, and assist with performance evaluations.
• Address and resolve staff conflicts and issues in a professional manner.
• Ensure all customers receive prompt and courteous service, addressing any complaints to maintain high satisfaction.
• Oversee the preparation and presentation of food to meet quality standards.
• Ensure compliance with health and safety regulations, including food safety protocols.
• Manage cash registers, handle cash deposits, and ensure accurate cash management.
• Maintain accurate records of inventory, staff schedules, and daily sales reports.
• Communicate effectively with upper management and staff to ensure smooth operations.
• Assist in implementing local and national marketing initiatives.
• Continuously seek ways to improve operational efficiency and customer service.
• Help plan and execute in-store events and promotions.

Requirements:

• Previous management or supervisory experience in a restaurant or similar environment.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a fast-paced environment.
• Leadership and team-building skills.
• Availability to work various shifts, including nights, weekends, and holidays.
• Serve Safe Certification - Manager or Food Handler (preferred).
• Reliable transportation. Please note: Bus service is not available to this address

Benefits:

• Competitive pay
• Flexible scheduling
• Opportunities for career advancement
• Free sub at each shift
• No Early Mornings or Late Nights
• No Drive-Thrus
• No Fryers or extra equipment

References are required and Background Check will be conducted through Checker