Shift Leader

Thunderdome Restaurant Group; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Life Insurance

Paid Time Off

401K eligibility

Tip pool participation

Job summary

Thunderdome Restaurant Group is seeking a Shift Lead to support guest experience and ensure quality of menu items per company standards. The role involves standing on the line, assisting with food and beverage preparation, and upholding safety and sanitation policies.

The ideal candidate will maintain a professional appearance, handle guest requests, and work closely with managers to develop the team while delivering high standards of service.

Qualifications

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Follows proper safety, sanitation and health standards
• Handles guests' requests and complaints professionally
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests
• Assisting managers in developing team members and holding them accountable to our highest standards

Responsibilities

• Assist on the line with food and beverage preparation while interacting with guests
• Help maintain guest satisfaction by addressing requests and complaints professionally
• Support managers in developing team members and enforcing standards
• Maintain a clean, safe, and efficient work station and adhere to safety/sanitation policies

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYShift leads are responsible for assisting with guest experience and the overall quality of menu items according to Thunderdome's standards and specs. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceFollows proper compliance of safety, sanitation and health standardsMaintains a clean and efficient work stationHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentFrequently works on the line with food and beverage preparation while interacting with guestsAssisting managers in developing team members and holding them accountable to our highest standardsWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team membersPaid time off eligibility after completing 90 days of service for full time team membersParticipation in a shared tip pool401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally