Shift Leader

Insomnia Cookies LLC; Cape Girardeau (MO); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a vibrant and growing bakery as a Shift Leader, where your leadership will shape the experience of our guests! This role is perfect for those who thrive in a fast-paced environment and enjoy leading a team to deliver exceptional service. You'll be at the forefront of operations, ensuring that every shift runs smoothly while fostering a fun and engaging atmosphere. With a strong emphasis on customer satisfaction and teamwork, this position offers a unique opportunity to grow within a reputable company that values its employees. If you're ready to take charge and make a difference, this is the perfect role for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Fun team environment

Employee discount

FREE cookies with every shift

Qualifications

• 1+ years in customer service roles with strong leadership skills.
• Experience with Point of Sale systems and managing cash.

Responsibilities

• Lead and support the team while ensuring excellent customer service.
• Manage operations during shifts and maintain production efficiency.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Teamwork

Detail Focused

Ability to Lift 40 lbs

Job description

Become a Shift Leader at our brand new Cape Girardeau, MO bakery located at 1330 Broadway St, Cape Girardeau, MO 63701.As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

1. Flexible part-time work schedules
2. Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
3. Paid vacation and sick time off
4. Interactive training & mentorship
5. Pet insurance for your furry loved ones
6. Job stability with a rapidly growing and reputable company
7. Achievable growth/promotion opportunities
8. You get to work in a fun, exciting team environment
9. Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

1. Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
2. Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
3. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
4. Support and work alongside the Cookie Crew
5. Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
6. Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

1. At least 1 year of working experience in a customer service focused role
2. Point of Sale systems experience
3. Outstanding communication, time management, and people skills
4. Outgoing/friendly/patient demeanor
5. Detail focused and results-oriented
6. Ability to lead-by-example and motivate others
7. Ability to lift up to 40 lbs.
8. Legally eligible to work in the United States
9. Must be 18 years or older to be employed