Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Cambridge (MA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth opportunities

Free Food while on Break

Employee Discount

Job summary

Dunkin' Franchisee is seeking a Shift Leader to coach crew members across shifts, ensuring we meet operational Brand standards and deliver a friendly guest experience.

You will set goals, assign tasks, and motivate teammates, while celebrating successes and giving timely feedback. Our environment emphasizes teamwork, growth, and a strong guest focus at our Cambridge location.

Qualifications

• Coaching crew members throughout the shift to uphold brand standards.
• Ability to set goals and assign tasks to team members.
• Provide timely feedback to celebrate successes and improve performance.

Responsibilities

• Coach crew members during shifts to meet Brand standards and guest experience.
• Set clear goals and assign tasks to team members.
• Motivate the team and provide timely feedback to drive performance.

Skills

Coaching

Team leadership

Guest service mindset

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard

• Free Food while on Brake

• Employee Discount