Shift Leader

Nothing Bundt Cakes; Boiling Springs (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance the guest experience and oversee bakery operations. This role involves collaborating closely with the Bakery Manager to uphold high standards of cake production and customer service. The ideal candidate will demonstrate strong leadership skills, a commitment to excellence, and the ability to foster a positive work environment. With opportunities for advancement and a supportive team culture, this position is perfect for those passionate about creating memorable moments for guests. Join a vibrant team dedicated to making celebrations sweeter!

Benefits

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Employee discounts

Flexible schedule

Training & development

Qualifications

• 1-3 years of guest-facing experience in a retail or food service environment.
• Ability to engage and motivate a team while ensuring superior guest experience.

Responsibilities

• Lead all aspects of guest experience and cake production.
• Support Bakery Manager in recruiting and training team members.

Skills

Interpersonal Skills

Problem-Solving

Organizational Skills

Guest Engagement

Education

High School Diploma or GED

Post-Secondary Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Shift Leader role at Nothing Bundt Cakes

6 days ago Be among the first 25 applicants

Join to apply for the Shift Leader role at Nothing Bundt Cakes

This range is provided by Nothing Bundt Cakes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/hr - $15.00/hr

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
  
  

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Accountabilities/Duties

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
• Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
• Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
  
  

Core Values and Leadership Competencies

• Servant's Heart
• Goes above and beyond to support and develop the team and create a superior guest experience.
• Keeps the good of the team and guests ahead of personal interests or gain.
• Leads by example and displays humility and empathy for others.
• Spirit of a Champion
• Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
• Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
• Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
• Genuine Connections
• Projects warmth, enthusiasm, and optimism that attracts and energizes others.
• Builds positive, productive relationships and communicates often and openly.
• Serves as a strong Cake Celebrity/Brand Ambassador in the local community.
  
  

Knowledge, Skills, And Abilities

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.
  
  

Education, Certifications And Work Experience Requirements

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
  
  

Work Availability

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Compensation: $12.00 - $15.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

California Applicant Privacy Policy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at Nothing Bundt Cakes by 2x

Sign in to set job alerts for “Shift Lead” roles.

Warehouse Team Lead | A-shift Wednesday to Saturday 5:30am to 3:30pm

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Inman, SC $30,000.00-$45,000.00 1 year ago

Assistant Manager Regal Spartan 16 - Full Time $18.50/hr

Customer Service Representative - State Farm Agent Team Member

Roebuck, SC $32,000.00-$48,000.00 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.