Shift Leader (Boca)

Alyssa Nobriga International, LLC; Boca Raton (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Leadership opportunities

Competitive pay

Job summary

A customer service-focused restaurant in Boca Raton, Florida, is looking for friendly and enthusiastic individuals to join their team. You will be responsible for providing exceptional customer service, ensuring food safety and quality, and maintaining a clean workstation. Experience in customer service and shift leadership is preferred. Ideal candidates should possess strong communication skills, be able to multitask effectively, and work a flexible schedule including evenings and weekends.

Qualifications

• Previous experience in a customer service position.
• Ability to work a flexible schedule, including evenings and weekends.
• At least 1 year of shift leader experience preferred.

Responsibilities

• Read and understand Crumbl recipes.
• Decorate and display finished products.
• Ensure finished goods meet food safety and quality controls.
• Provide exceptional customer service.
• Clean and restock the workstation.

Skills

Customer service experience

Cash register operation knowledge

Effective communication in English

Ability to multitask

Job description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Responsibilities

• Read and understand Crumbl recipes
• Decorating and displaying the finished product
• Ensure finished goods meet food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Cleaning and restocking the workstation and ensuring all equipment is sanitized

Benefits

• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay

We ask you to

• Smile
• Create and maintain eye contact
• Make emotional connections with guests
• Honor and encourage others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver’s license and/or reliable transportation
• Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities

• Consistency and reliability
• Cheerful and positive attitude
• Values teamwork
• Loves serving and helping others
• Must be 18 years old or older
• Must have at least 1 year + of shift leader experience