Shift Leader: Lead Guest Service & Team Growth

Alyssa Nobriga International, LLC; Florida; On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Leadership opportunities

Competitive pay

Job summary

A well-known restaurant in Town of Florida is seeking friendly and enthusiastic applicants for a customer service role. You will be responsible for greeting customers, taking orders, and ensuring food safety. The position requires previous customer service experience and the ability to work evenings and weekends. Competitive pay and leadership opportunities are offered to help you advance your career in management.

Qualifications

• Previous experience in a customer service position.
• Effective communication skills in English.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Read and understand recipes and food safety controls.
• Greet customers and provide exceptional service.
• Clean and restock workstation.

Skills

Customer service experience

Cash register operation

Communication

Multitasking

Job description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Who are we looking for?

Responsibilities:

Read and understand Crumbl recipes

Decorating and displaying the finished product

Ensure finished goods meet food safety and quality controls

Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service

Cleaning and restocking the workstation and ensuring all equipment is sanitized

We also offer many other great benefits such as:

Leadership opportunities to gain real world management experience to help you reach your professional goals.

Competitive pay

We ask you to:

Smile

Create and Maintain Eye Contact

Make Emotional Connections with Guests

Honors and encourages others to follow the visions and values of the restaurant

Ability to multitask quickly, yet thoroughly

Have the ability to communicate effectively in English

Be at least 16 years of age

Be willing and able to work a flexible schedule

Have the ability to lift and carry 10-55 lbs.

Have a valid driver’s license and/or reliable transportation

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

Consistency and Reliability

Cheerful and Positive Attitude

Values Teamwork

Loves Serving and Helping Others

Must be 18 years old or older

Must have at least 1 year + of Shift Leader experience

Complete your application

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Answer these questions to complete the application:

• Are you legally eligible to work in the US?
• This position requires team members to be at least 18 years old due to equipment and job responsibilities. Are you at least 18 years old?
• What is your availability?
• Tell us about a time when you faced a challenge or made a mistake at work. How did you handle it, and what did you learn?
• How do you prioritize tasks when managing multiple responsibilities? Can you provide an example of how you handled a high-pressure situation?
• What does leadership mean to you, and how do you inspire others to perform at their best?