Shift Lead, Veterinary Services - Lead & Elevate Care

Mars Petcare; Warwick (RI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Student Debt Relief Program for Full‑/

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, ensure quality pet care, and drive productive teams. The role emphasizes client education, adherence to protocols, and cross-functional collaboration to maximize service levels and associates’ engagement.

You will participate in scheduling, policy adherence, and continuous improvement while maintaining a supportive, safe, and high-energy work environment for pets and clients.

Qualifications

• Two years of veterinary hospital experience.
• Willing to work weekends and evenings.
• Able to provide exceptional client service.

Responsibilities

• Assist hospital leadership to build a productive team and deliver quality care.
• Provide professional, efficient client service and educate clients on wellness plans and services.
• Assist in scheduling staff to meet client needs and CE planning.
• Ensure compliance with hospital policies and dress guidelines.

Skills

Veterinary hospital experience

Job description

Banfield Pet Hospital is seeking a Shift Lead to support hospital leadership, ensure quality pet care, and drive productive teams. The role emphasizes client education, adherence to protocols, and cross-functional collaboration to maximize service levels and associates’ engagement.

You will participate in scheduling, policy adherence, and continuous improvement while maintaining a supportive, safe, and high-energy work environment for pets and clients.