Shift Lead: Tuition Reimbursement & Customer Service Leader

Jacksons Food Stores; Reno (NV); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Same Day Pay

Fuel Discount

Employee Discount

Profit Sharing Bonus

Advancement Opportunities

Full-Time Benefits

401(k) with Company Match

Tuition Reimbursement

Job summary

Jacksons Food Stores in Reno, NV is seeking a Shift Lead / Head Cashier to oversee daily operations during shifts. You will lead by example, deliver excellent customer service, mentor teammates, and keep store operations on track. Compensation starts at $17.00–$18.00 per hour with tuition reimbursement and full-time benefits.

The role involves supervising a 24/7 schedule, assisting with scheduling, and ensuring compliance with local regulations while driving sales and customer satisfaction.

Qualifications

• Availability to work 24/7 including nights, weekends and holidays.
• Prior supervisory experience in retail or foodservice preferred.
• Strong customer service focus and communication skills.

Responsibilities

• Greet customers, handle cash and promote store services.
• Lead shifts, ensure smooth operations and mentor team.
• Maintain store cleanliness and product presentation.
• Manage stocking, shelf labeling and display rotation.
• Assist with scheduling and communicate changes to management.
• Ensure compliance with alcohol, tobacco and lottery regulations.

Skills

Flexible availability

Supervisory experience

Customer service

Communication skills

Team player

Adaptability

Problem solving

Integrity

Tools

POS system

Job description

Jacksons Food Stores in Reno, NV is seeking a Shift Lead / Head Cashier to oversee daily operations during shifts. You will lead by example, deliver excellent customer service, mentor teammates, and keep store operations on track. Compensation starts at $17.00–$18.00 per hour with tuition reimbursement and full-time benefits.

The role involves supervising a 24/7 schedule, assisting with scheduling, and ensuring compliance with local regulations while driving sales and customer satisfaction.