Shift Lead / Head Cashier — Lead, Serve & Grow

Jacksons-Food-Stores; Reno (NV); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Same Day Pay

Fuel Discount

Employee Discount

Profit Sharing Bonus

Opportunities for Advancement

Full-Time Benefits

401(k) with Company Match

Tuition Reimbursement

Job summary

Jacksons-Food-Stores in Reno, NV is seeking a reliable Shift Lead / Head Cashier to help oversee daily operations during assigned shifts. You’ll lead by example, deliver outstanding customer service, mentor team members, and ensure smooth store operations.

This role requires flexibility to cover a 24/7 operation, prior supervisory experience, and a commitment to integrity and regulatory compliance. You will greet customers, handle cashier duties, stock shelves, and coach others to meet sales

Qualifications

• Flexibility to work a 24/7 schedule, including nights, weekends, and holidays.
• Prior supervisory experience in foodservice or retail strongly preferred.
• A passion for delivering excellent customer service.
• Strong communication skills and a friendly, can-do attitude.
• Lead by example and integrity in every action.
• A team player mindset—working together to get the job done.
• Ability to think on your feet and adapt quickly to change.
• Must meet legal age requirements to sell regulated products (alcohol, tobacco). NV only – must meet legal age to work around slot machines.

Responsibilities

• Greet every customer with a smile, thank them for their business, and invite them back.
• Perform cashier duties, including ringing up sales, applying promotions, and ensuring accuracy.
• Provide fast, friendly service and promote store products and services.
• Maintain store cleanliness, including sales floor, coolers, pumps, and foodservice areas.
• Stock, rotate, and label shelves, coolers, and displays.
• Manage food service and beverage programs to maximize sales and compliance.
• Check in vendors and communicate as needed.
• Lead completion of key store tasks and support special projects.
• Assist with schedule adjustments and communicate changes to the Store Manager.
• Partner with Store and Assistant Managers to coach and motivate team members.
• Ensure compliance with local, state, and federal regulations (alcohol, tobacco, Lotto, etc.).
• Perform additional duties as assigned.

Skills

24/7 availability

Supervisory experience

Customer service mindset

Strong communication

Lead by example

Team player

Adapt quicky

Legal age to sell regulated products

Job description

Jacksons-Food-Stores in Reno, NV is seeking a reliable Shift Lead / Head Cashier to help oversee daily operations during assigned shifts. You’ll lead by example, deliver outstanding customer service, mentor team members, and ensure smooth store operations.

This role requires flexibility to cover a 24/7 operation, prior supervisory experience, and a commitment to integrity and regulatory compliance. You will greet customers, handle cashier duties, stock shelves, and coach others to meet sales