Shift Lead | Team Leader & Guest Experience (Flexible)

Moby Dick House Of Kabob; Alexandria (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible Schedule – because we know生活?

Tips from the tip pool (Based on hours

Competitive Hourly Pay

401k with Company Match

Group Benefits: Health, Dental, Vision

Job summary

Moby Dick House of Kabob is seeking a high-energy Shift Leader to help run the show during shifts and keep the restaurant buzzing. You’ll guide the team, ensure perfectly executed service, and make sure every guest leaves with a smile. This role offers leadership growth in a fast-casual environment.

Join a fast-growing brand with a focus on hospitality, teamwork, and quality, and contribute to maintaining high guest satisfaction and store performance.

Responsibilities

• Assist the GM in growing Sales using Local Restaurant Marketing
• Assist the GM with identifying and grooming talent in your store using Moby Dick Development tools
• Take on an area of responsibility (People, Product or Place) to assist your GM with running the store.
• Ensure all repair and maintenance (R&M) is up to date in your store
• Assist the GM with controlling costs. (Cost of Goods Sold, Labor, Supplies, etc.)
• Ensure guest satisfaction is top-notch at your store. Achieving and maintaining an average rating of 4.5-star reviews on Google, Yelp & any other prominent site
• Ensure the culture in your store represents Moby Dick’s Values
• Assist your GM with hiring, terminating & rate changes for your store

Job description

Moby Dick House of Kabob is seeking a high-energy Shift Leader to help run the show during shifts and keep the restaurant buzzing. You’ll guide the team, ensure perfectly executed service, and make sure every guest leaves with a smile. This role offers leadership growth in a fast-casual environment.

Join a fast-growing brand with a focus on hospitality, teamwork, and quality, and contribute to maintaining high guest satisfaction and store performance.