General Manager — Growth, Guest Experience & Ops Leader

Moby Dick House Of Kabob; Benson (LA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Company laptop & expenses

Bonus potential 20%

Health, dental, vision, life insurance

3 weeks paid time off

401(k) matching

Performance-based bonus

Competitive salary

Employee discounts

Free uniforms

Health insurance

Job summary

Moby Dick House of Kabob is seeking an energetic General Manager to lead a busy location, grow a strong team, and drive operational excellence in a fast-paced, guest-focused environment.

You will oversee training, scheduling, and performance management while maintaining high standards of service, quality, and hospitality. If you are ready to lead, develop talent, and ensure exceptional guest experiences, we want to hear from you.

Responsibilities

• Review store performance and track against goal/budget: Sales
• Cost of Goods Sold (COGs)
• Labor
• Leadership Tracker
• R&M Tracker
• Prepare for and attend weekly regional calls
• Create store labor schedules and submit for approval
• Review and approve all open invoices in Restaurant365 (R365).
• Conduct one-on-one meetings with each Assistant General Manager (AGM) and Shift Leader (SL).
• Attend monthly Profit & Loss (P&L) review with your Area Director.
• Attend all quarterly in-person GM Meetings.
• Participate in the Quarterly Budget Review (QBR) process
• Drive Sales through Local Restaurant Marketing.
• Develop Your Team using Moby Dick’s training tools, mentorship, and support.
• Keeping up with all repair and maintenance and ensure store facilities are in good working order
• Control Costs (Cost of Goods Sold, Labor, supplies, etc.).
• Ensure Guest Satisfaction. Achieve and maintain an average of 4.5-star ratings on Google, Yelp, and other review platforms.
• Uphold Company Culture by fostering a workplace that aligns with Moby Dick’s values.
• Manage staffing – hiring, firing, and wage adjustments.

Job description

Moby Dick House of Kabob is seeking an energetic General Manager to lead a busy location, grow a strong team, and drive operational excellence in a fast-paced, guest-focused environment.

You will oversee training, scheduling, and performance management while maintaining high standards of service, quality, and hospitality. If you are ready to lead, develop talent, and ensure exceptional guest experiences, we want to hear from you.