General Manager

Moby Dick House Of Kabob; Springfield (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonus based on performance

Paid time off

Free uniforms

Company provided computer and expense

Job summary

Moby Dick House of Kabob is seeking a high-energy General Manager to lead one location, develop strong teams, and drive operational excellence in a fast-paced, guest-focused environment.

You’ll oversee day-to-day operations, training, team development, and performance management while ensuring every guest enjoys an outstanding experience and the store hits key performance goals. Reports To: Area Director.

Qualifications

• Experience leading a restaurant or similar operation.
• Ability to manage budgets and labor costs.
• Track record of delivering exceptional guest experiences.

Responsibilities

• Review store performance and track against goal/budget (Sales, COGs, Labor).
• Create store labor schedules and submit for approval.
• Attend weekly regional calls and monthly P&L reviews.
• Develop your team using training tools and mentorship.
• Maintain facilities and control costs to protect margins.
• Drive local marketing and guest satisfaction to 4.5+ stars.

Skills

Leadership

Operations management

Budgeting

Staffing

Guest service focus

Tools

Restaurant365 (R365)

Job description

Benefits

• Company provided computer and expense credit card
• Quarterly Bonus Potential of 20% of Base Salary
• Group Benefits (Health, Dental, Vision, Life Insurance)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Health insurance
• Paid time off

• Company provided computer and expense credit card
• Quarterly Bonus Potential of 20% of Base Salary
• Group Benefits (Health, Dental, Vision, Life Insurance)
• 3 Weeks Paid Time Off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

About Us

Moby Dick House of Kabob is a fast-growing, fast-casual brand with 34 locations and over 36 years of excellence in serving bold, authentic Persian and Mediterranean flavors. Our commitment to quality ingredients, exceptional hospitality, and a vibrant dining experience have made us a favorite among guests who keep returning for more. As we continue to expand, we seek passionate, driven leaders to join our team and help us take our brand to the next level, one unforgettable meal at a time!

Job Summary

Are you a passionate leader who thrives in a fast-paced, guest-focused environment? Moby Dick House of Kabob is looking for a high-energy General Manager to lead one of our locations, develop strong teams, and drive operational excellence. In this role, you’ll oversee day-to-day operations, inspire your team, and ensure every guest enjoys an outstanding experience. You’ll be responsible for training, team development, and performance management while keeping the restaurant running smoothly and hitting key performance goals. If you’re ready to lead, grow, and serve excellence every day, we want to hear from you!

Reports To: Area Director

Schedule Expectations

• Minimum 50 hours per week across at least 5 days.
• Schedule must include at least 2 closing shifts and 1 weekend shift per week (rotating days).

Responsibilities

• Review store performance and track against goal/budget:
• Sales
• Cost of Goods Sold (COGs)
• Labor
• Leadership Tracker
• R&M Tracker
• Prepare for and attend weekly regional calls
• Create store labor schedules and submit for approval
• Review and approve all open invoices in Restaurant365 (R365).
• Conduct one-on-one meetings with each Assistant General Manager (AGM) and Shift Leader (SL).
• Attend monthly Profit & Loss (P&L) review with your Area Director.
• Attend all quarterly in-person GM Meetings.
• Participate in the Quarterly Budget Review (QBR) process
• Drive Sales through Local Restaurant Marketing.
• Develop Your Team using Moby Dick’s training tools, mentorship, and support.
• Keeping up with all repair and maintenance and ensure store facilities are in good working order
• Control Costs (Cost of Goods Sold, Labor, supplies, etc.).
• Ensure Guest Satisfaction. Achieve and maintain an average of 4.5-star ratings on Google, Yelp and other review platforms.
• Uphold Company Culture by fostering a workplace that aligns with Moby Dick’s values.
• Manage Staffing – hiring, firing, and wage adjustments.