Shift Lead: Team Leader & Guest Experience

Dave; Santa Maria (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Dave is seeking a Shift Leader to supervise restaurant operations during shifts, ensuring service standards, safety, and efficiency. The role involves leading team members, managing tasks, and maintaining a positive guest experience.

Responsibilities include directing daily operations, addressing guest concerns professionally, and coordinating with management to uphold company policies and training procedures.

Qualifications

• Experience supervising restaurant staff and ensuring high service standards.
• Ability to train teammates and enforce safety policies and procedures.
• Strong communication and problem-solving skills to handle guest concerns.

Responsibilities

• Greet guests, take orders, and ensure accuracy and timeliness.
• Supervise shift activities, delegate tasks, and monitor attendance and performance.
• Balance cash drawers and complete daily paperwork as assigned.

Skills

Team leadership

Customer service

Cash handling

English fluency

Education

High school diploma or GED

Job description

Dave is seeking a Shift Leader to supervise restaurant operations during shifts, ensuring service standards, safety, and efficiency. The role involves leading team members, managing tasks, and maintaining a positive guest experience.

Responsibilities include directing daily operations, addressing guest concerns professionally, and coordinating with management to uphold company policies and training procedures.