Shift Manager — Lead, Train & Grow with Benefits

Wendy'; Grayling Charter Township (MI); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with employer match

Employee assistance program

Job summary

Wendy's is seeking a Shift Manager in Michigan to lead daily restaurant operations, coach a fast and friendly team, and ensure high standards of food safety. You will drive guest satisfaction, manage shift execution, and uphold Wendy's brand protocols.

Successful candidates will demonstrate strong problem solving, customer service, and leadership abilities, with a flexible schedule to cover peak times, holidays, and travel between locations as needed.

Qualifications

• Able to solve problems and make quick decisions in a busy restaurant environment.
• Strong customer service skills with a focus on guest experience.
• Demonstrated leadership and ability to coach and develop team members.
• Commitment to food safety procedures and quality standards.
• Flexible availability to work varying shifts and weekends.

Responsibilities

• Lead shift operations with a focus on guest satisfaction and quality.
• Coach and develop team members to follow Wendy's standards and procedures.
• Ensure food safety, cleanliness and brand guidelines are followed.
• Handle customer concerns quickly and professionally.

Skills

Problem solving

Customer service

Decision making

Leadership

Food safety

Flexible availability

Job description

Wendy's is seeking a Shift Manager in Michigan to lead daily restaurant operations, coach a fast and friendly team, and ensure high standards of food safety. You will drive guest satisfaction, manage shift execution, and uphold Wendy's brand protocols.

Successful candidates will demonstrate strong problem solving, customer service, and leadership abilities, with a flexible schedule to cover peak times, holidays, and travel between locations as needed.