Shift Leader: Growth, Training & Service Excellence

The Wendy's Company; Ypsilanti (MI); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) with employer match

Employee assistance program

Job summary

The Wendy's Company is seeking a Shift Manager in Michigan to lead daily restaurant operations, coaching team members and ensuring compliance with Wendy’s standards. You will manage shifts, drive guest satisfaction, and uphold food safety practices.

Ideal candidates demonstrate leadership, problem-solving, and the ability to train and mentor staff while maintaining a positive, fast-paced dining environment.

Qualifications

• Experience in customer service and team leadership.
• Commitment to food safety procedures.
• Flexible availability to cover shifts.

Responsibilities

• Lead and develop restaurant team to deliver Wendy's standards.
• Ensure adherence to brand standards and food safety.
• Provide great customer service and solve problems on shift.
• Coordinate training and development for staff.

Skills

Customer service

Leadership

Problem solving

Decision making

Flexibility

Tools

POS systems

Grill equipment handling

Job description

The Wendy's Company is seeking a Shift Manager in Michigan to lead daily restaurant operations, coaching team members and ensuring compliance with Wendy’s standards. You will manage shifts, drive guest satisfaction, and uphold food safety practices.

Ideal candidates demonstrate leadership, problem-solving, and the ability to train and mentor staff while maintaining a positive, fast-paced dining environment.