Shift Lead & Team Coach — Fast-Paced Dining

McDonald's; Milton (DE); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Up to $21/hour

Education benefits (Archways to Opp.)

Medical, dental, vision coverage

Paid time off

Disability and life insurance

Uniforms provided

Service awards

Further education programs

Retail discounts

Periodic performance reviews

Job summary

McDonald’s is hiring a Shift Manager to lead restaurant shifts, supervise crew, and ensure a fast, accurate, friendly guest experience. The role focuses on food safety, inventory, maintenance, and customer service excellence within a franchise environment.

Applicants should have prior leadership experience in restaurant, retail, or hospitality settings, be at least 18, and able to stand for long periods and lift up to 50 lbs.

Qualifications

• Leadership experience preferred in fast-paced settings.
• Must be 18 years or older to manage in a franchise setting.
• Able to stand for 5 hours and lift up to 50 lbs.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Oversee food safety, inventory, cleanliness and safety standards.
• Manage crew, scheduling, training and performance.
• Communicate across teams to meet targets and operations goals.
• Support department goals and maintain profitability.

Skills

Leadership

Teamwork

Customer service

Communication

Flexibility

Job description

McDonald’s is hiring a Shift Manager to lead restaurant shifts, supervise crew, and ensure a fast, accurate, friendly guest experience. The role focuses on food safety, inventory, maintenance, and customer service excellence within a franchise environment.

Applicants should have prior leadership experience in restaurant, retail, or hospitality settings, be at least 18, and able to stand for long periods and lift up to 50 lbs.