Shift Lead: Smooth Operations & Customer Experience

Whistle Express Car Wash; Valdosta (GA); On-site; USD 13,776 - 19,699; Part time

Job summary

Whistle Express Car Wash in Valdosta, GA is seeking a Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead the team when management is not on-site to ensure both staff and customers are assisted.

You will greet customers, guide operations, open/close the site as a key holder, and lead the team during the shift, ensuring safety and

Qualifications

• Greet customers and provide a positive experience.
• Explain wash options and memberships clearly.
• Promote unlimited wash memberships to drive sales.
• Educate customers on available packages and services.
• Observe interactions to identify service improvements.
• Ensure safety and site standards are followed.

Responsibilities

• Direct vehicles into the wash tunnel safely.
• Prepare vehicles by checking for loose items.
• Monitor equipment and report malfunctions.
• Lead shifts when management is off-site.
• Open and close procedures as a key holder.
• Inspect vehicles for quality after wash.

Skills

Customer Service

Operational Safety

Team Leadership

Quality Control

Job description

Whistle Express Car Wash in Valdosta, GA is seeking a Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and step in to lead the team when management is not on-site to ensure both staff and customers are assisted.

You will greet customers, guide operations, open/close the site as a key holder, and lead the team during the shift, ensuring safety and