Shift Lead: Service Hero & Team Coach

Taco Bell; Naperville (IL); On-site; USD 12,000 - 18,000; Full time

Job summary

Taco Bell in Naperville seeks a Shift Lead to support the Restaurant General Manager and oversee work shifts, ensuring team members adhere to standards. This role is essential for maintaining a friendly environment while guaranteeing quality food and service.

The ideal candidate will demonstrate excellent customer service skills, strong problem-solving abilities, and effective communication with the team. You'll play a vital role in team management, safety, and maintaining restaurant standards.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Desire to provide constructive feedback to Team Members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager during shifts.
• Ensure Team Members serve quality food safely.
• Maintain a safe environment for Team Members and customers.

Skills

Customer service skills

Problem-solving

Teamwork

Communication

Job description

Taco Bell in Naperville seeks a Shift Lead to support the Restaurant General Manager and oversee work shifts, ensuring team members adhere to standards. This role is essential for maintaining a friendly environment while guaranteeing quality food and service.

The ideal candidate will demonstrate excellent customer service skills, strong problem-solving abilities, and effective communication with the team. You'll play a vital role in team management, safety, and maintaining restaurant standards.