Shift Lead: Run Store Ops & Customer Service

Jimmy John's; Saginaw, Northern (MI, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Jimmy John's in Saginaw, MI is hiring a PIC (Person in Charge) to lead daily shifts, supervise 1–8 team members, and ensure brand standards are executed across all stations.

You will delegate tasks, communicate clearly, and maintain safety, cash handling, and operational procedures to support fast, accurate service.

Opportunity for advancement exists as you contribute to a energetic team environment and help the store meet sales and service goals.

Qualifications

• Leadership and team supervision experience preferred.
• Strong communication skills for shift operations.
• Customer service excellence and guest focus.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Communicate clearly, concisely and accurately to ensure effective shift operations.
• Work the line and uphold Jimmy John’s operational standards at all stations.
• Ensure exceptional customer service on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation of tasks and decisions to team members.
• Create an environment that motivates Team Members to perform at their best.

Skills

Leadership

Communication

Customer service

Food safety

Staffing

Delegation

Job description

Jimmy John's in Saginaw, MI is hiring a PIC (Person in Charge) to lead daily shifts, supervise 1–8 team members, and ensure brand standards are executed across all stations.

You will delegate tasks, communicate clearly, and maintain safety, cash handling, and operational procedures to support fast, accurate service.

Opportunity for advancement exists as you contribute to a energetic team environment and help the store meet sales and service goals.