Shift Lead — Restaurant Operations & Service

Hawaiian Bros Inc.; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Hawaiian Bros Inc. is seeking a Lead to guide crew and fellow leads during shifts, ensuring high quality, service and cleanliness. You will plan shifts, monitor performance, enforce safety and food safety standards, and communicate with the next leader to ensure a smooth transition.

The role emphasizes leading by example, maintaining inventory, and delivering legendary guest service while upholding Hawaiian Bros culture across all restaurant areas.

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training
• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Skills

Leadership

Team leadership

Communication

Guest service

Food safety

Inventory management

Training

Shift planning

Quality control

Safety awareness

Job description

Hawaiian Bros Inc. is seeking a Lead to guide crew and fellow leads during shifts, ensuring high quality, service and cleanliness. You will plan shifts, monitor performance, enforce safety and food safety standards, and communicate with the next leader to ensure a smooth transition.

The role emphasizes leading by example, maintaining inventory, and delivering legendary guest service while upholding Hawaiian Bros culture across all restaurant areas.