Shift Lead: Restaurant Operations & Guest Experience

soar-restaurants-sonic; Murphy (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

SOAR Restaurants Sonic is seeking an Assistant Manager to help lead our drive-in operations and staff during shifts. This role emphasizes supervising employees, ensuring guest satisfaction, and maintaining records and standards in a fast-paced environment.

Ideal candidates will have at least six months of restaurant management experience or one year in retail management, plus strong leadership and communication skills to handle compliance and daily operational duties.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws (wage and hour, EEO).
• Knowledge of health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Strong leadership and time-management abilities.

Responsibilities

• Train, manage, direct, coach, and lead drive-in employees during shift.
• Lead drive-in operations to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest and employee issues during shift.
• Monitor costs: food, labor, and inventory during shift.
• Assist with preparation/maintenance of drive-in records.
• Ensure compliance with company policies and standards.
• Perform all relevant station duties as needed.
• Maintain sanitation and cleanliness in line with standards.

Skills

Leadership

Team management

Communication

Time management

Problem-solving

Tools

POS system

Job description

SOAR Restaurants Sonic is seeking an Assistant Manager to help lead our drive-in operations and staff during shifts. This role emphasizes supervising employees, ensuring guest satisfaction, and maintaining records and standards in a fast-paced environment.

Ideal candidates will have at least six months of restaurant management experience or one year in retail management, plus strong leadership and communication skills to handle compliance and daily operational duties.