Shift Lead - Point Dume

Kaizen Lab Inc.; Malibu (CA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Shift meal worth $15

Dynamic team atmosphere

Leadership growth opportunities

Team bonding events twice per year

Product tasting and knowledge updates

Job summary

Kaizen Lab Inc. in Malibu, at our SunLife Point Dume location, is seeking a SunLife Samurai to be the heartbeat of the team.

You’ll lead by example, motivate associates, and deliver guest experiences with enthusiasm and top-notch service. From greeting guests and offering recommendations to maintaining safety, inventory, and daily operations, you’ll keep the vibe, mentor new staff, and build community connections.

Qualifications

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and SunLife.
• Strong communication, problem-solving, and time management skills.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead and mentor associates to keep the team motivated and efficient.
• Deliver the SunLife vibe with friendly guest interactions and expert recommendations.
• Maintain cleanliness, safety, inventory, and adherence to policies.
• Oversee daily operations and assist in absence of a senior manager.
• Foster teamwork and train new associates on standards and systems.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Flexibility

Job description

Become a SunLife Samurai!

*** This is for our Point Dume location ***

As a Samurai, you'll be the heartbeat of the SunLife team! You'll lead by example, motivate your crew, and deliver the ultimate guest experience with enthusiasm and top-notch service. Whether you're behind the counter or on the floor, you'll set the standard for excellence in everything you do. The rate for this role is $19.42 per hour with additional compensation in the form of tips.

What You’ll Do:

• Lead & Inspire: You're the go-to person for setting the tone, keeping things running smoothly, and leading by example. You'll manage and mentor associates, making sure the team stays motivated, efficient, and aligned with SunLife's goals and culture.
• Create an Amazing Experience: Deliver the SunLife vibe by greeting every guest with a smile, offering expert recommendations, and ensuring products are made to perfection every time.
• Keep Things Running: Ensure everything is in tip-top shape - from cleanliness and safety to inventory control and adhering to company policies. You'll oversee daily operations, troubleshoot issues, and step in when needed in the absence of a senior manager.
• Teamwork & Training: Foster a positive, collaborative environment by building strong relationships with your team, addressing any conflicts, and training new associates on our standards, products, and systems.
• Community Champion: Get involved with local events, connect with nearby businesses, and build brand loyalty through genuine connections in the community.

What You Bring:

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and all things SunLife.
• Strong communication, problem-solving, and time management skills.
• Ability to stay energized and efficient in a fast-paced environment, while keeping a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Perks of Being a Samurai:

• Shift meal worth $15 in value every time you work.
• Be part of a fun, dynamic team that feels like family.
• Grow your leadership skills and get involved in your local community.
• Team bonding events twice per year!
• Menu and New Product tasting regularly to keep your product knowledge sharp!

Enjoy a healthy, vibrant work culture with opportunities for personal and professional growth!